Housing Disrepair & Enquiries Specialist - Hybrid

Carrington West in London is seeking a Complaints and Enquiries Officer to manage housing disrepair complaints and respond to residents and members. The role involves investigation of Stage 1 issues, coordinating with contractors, and delivering clear written responses.

You will also support FOI and Subject Access Requests within a hybrid East London setting. The position emphasizes thorough information gathering, policy checks, and strong communication to ensure satisfactory outcomes for