Housing Customer Support Specialist

Posted 8 hours ago by Wheatley Housing Group Limited

Permanent
Full Time
Customer Service Jobs
Glasgow, United Kingdom
Job Description

Wheatley Group in Glasgow is seeking a proactive Customer Service Advisor to join our busy Customer First Centre. You will respond to queries across telephony, SMS, webchat and email, ensuring first-point resolution or referral to specialists.

You'll handle repairs, housing advice and payments, with a focus on Lowther customers and factoring arrangements. The role offers full-time hours, a 35-hour week, and a supportive environment with comprehensive benefits.