Housing Complaints Officer - Hybrid, Impact & Compliance

4Recruitment Services are seeking a Housing Complaints Officer to join the Housing Services team in Addlestone, Surrey. The role focuses on coordinating and managing complaints under the Housing Ombudsman Complaint Handling Code, with a view to timely resolution and learning for service improvements.

Based at the Civic Centre in Addleston e five days a week, the role offers potential to work from home for up to two days per week after training.