Housing Assistant

Housing Assistant

• Job Type: Full-time, Temporary Contract
• Location: Huddersfield, Hybrid (1 day in office)
• Salary: £13.26 PAYE per hour

Join our Empty Homes Team and play a crucial role in facilitating the letting of Council homes. This position offers a flexible schedule with hybrid working options, allowing you to work from home most of the week while contributing significantly to community housing solutions.

Day-to-day of the role:

• Carry out all administrative tasks related to the receipt of keys and termination of tenancies, including checking relevant documentation.
• Develop high-quality, informative adverts in consultation with Neighbourhoods Housing Officers to enable intelligent lettings.
• Monitor vacant properties to ensure they are secured and that repair works are progressing until let.
• Allocate properties and garages in accordance with the Council's Allocation Policy and Choice Based Lettings system, ensuring sustainable tenancies.
• Manage offers and refusals efficiently to reduce re-let times and minimise rent loss.
• Liaise with Estate Caretakers regarding maintenance work for void gardens.
• Organise accompanied viewings and multi-viewings, coordinating with the Empty Homes Officer to ensure proper setup.
• Work closely with partners such as the Accessible Homes Team to ensure appropriate use and turnaround of properties that are adapted or suitable for adaptation.

Required Skills & Qualifications:

• Experience in administrative roles, preferably within housing or real estate.
• Strong organisational skills and the ability to handle multiple tasks simultaneously.
• Excellent communication skills, both written and verbal.
• Proficiency in using housing management systems and Microsoft Office.
• Ability to work independently and as part of a team.
• Knowledge of housing legislation and policies is advantageous.

Benefits:

• Access to a dedicated consultant for ongoing support.
• Secure, user-friendly online system for timesheet management.
• Self-service portal for holiday requests, payslips, and employment documents.
• Access to free training, discount clubs, healthcare options, and reward schemes.
• Inclusion in pension schemes, paid holiday arrangements, and maternity benefits.
• Opportunities to work with a range of leading UK employers across the public and private sectors.

To apply for the Housing Assistant position, please submit your CV detailing your relevant experience and why you are interested in this role.