Housekeeping Supervisor

Posted 2 hours 10 minutes ago by WGC Ltd.

Permanent
Full Time
Trades & Services Jobs
Hampshire, Southampton, United Kingdom, SO140
Job Description

Moxy Southampton, West Quay Site B, Harbour Parade, Southampton, Hampshire, SO15 1BA. Rate: £13.50 per hour. Hours: Guaranteed Hours Each Week.

WGC is the UK's leading outsourced hotel services company, helping our clients deliver best guest experiences to over 24 million customers each year.

Responsibilities
  • Work to improve productivity and efficiency of room cleaning
  • Analyse guest data to plan resources and materials required to meet operational requirements
  • Maintain strong working relationships with GM, Hotel Team, HSK team and suppliers to ensure clear communication and implementation of best practice
  • Identify ways to improve Guest Satisfaction
  • Adhere to Health and Safety Policy; keep all work areas neat and well organised (COSHH/Manual Handling)
  • Recruit, train, manage and monitor team performance daily/weekly
  • Deliver and exceed financial targets
  • Manage expenditure and payroll to ensure budgets are achieved
  • Participate in training to improve skills and performance
  • Solve routine challenges that occur on the job
Benefits
  • Fixed hours contract available
  • Life Insurance
  • Free access to Doctor and Legal helpline
  • Counselling/Wellbeing Support Service
  • Discounts from top retailers
  • Training budget of up to £10,000 per year with unlimited career progression
  • Discounted hotels and flights
  • Low-cost health insurance
  • Full workplace pension scheme
  • 28 days holiday

We recognise that we're all at our best when we're being ourselves. We are committed to building a culture that champions diversity, equity and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience. We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.