Housekeeping Supervisor - Live In

We are currently recruiting for a Housekeeping Supervisor at Bailbrook House Hotel, part of Hand Picked Hotels.

Bailbrook House Hotel is a prestigious luxury country house hotel, located within the beautiful city of Bath. The hotel has 88 bedrooms and has been awarded 4 Silver stars by the AA. It serves as a popular venue for relaxing weekends, weddings, and events.

About the Role

• The role of a Housekeeping Supervisor will be responsible for ensuring our guest bedrooms are clean and maintained to a very high standard, creating a magical first impression.
• You will play a key role in creating a home-from-home experience, making sure each room is replenished with a fresh supply of towels and toiletries.
• Cover the responsibilities of the Head Housekeeper during periods of absence or annual leave.
• Attention to detail is key - you will have an eye for perfection in making sure the public areas as well as the rooms are immaculate.
• Ensure guests can experience brand luxuries by setting up tea, coffee and biscuit stations, delivering personalized amenities, including for four legged guests.
• Be an expert in your field with the ability to check the rooms and support colleagues when needed.
• Demonstrate inspiration, fun, and enjoyment as part of the Hand Picked Team.
• This is a full time role working 5 days out of 7, including weekends on a rota basis, 40 hours per week, which may vary depending on business needs.

About you

• Have housekeeping or cleaning experience and be comfortable working alone and as part of a team in a fast paced, busy environment.
• Take pride in delivering consistently high standards.
• Exhibit a friendly, welcoming, and helpful manner.
• Be enthusiastic, willing to take on new responsibilities, and adopt a flexible approach to assist in different areas of the hotel as business and guest needs dictate.
• Demonstrate how you would deliver our guest experience standards at Hand Picked Hotels, going above and beyond to ensure guests have a high quality, personalized, magical experience they remember.

Company Benefits

• A competitive salary package of £29,120 per year, plus a share of service charge.
• Full time role working 5 days out of 7, including weekends on a rota basis, 40 hours per week, which may vary depending on business needs.
• Company pension scheme with a generous employer contribution.
• Life assurance scheme.
• Employee Assistance Program to support you with whatever life throws at you.
• Company sickness scheme benefit.
• 28 days holiday per year including bank holidays, increasing to 33 days including bank holidays with length of service.
• Forward career progression with access to in house and external training programs, including apprenticeships up to level 7.
• Online retail discount platform offering savings with high street retailers and restaurants, plus a health and well being platform.
• Opportunity to make lifelong friendships and be part of a team that celebrates diversity and inclusion.

Hand Picked Hotels is an Equal Opportunities employer. Candidates must be eligible to live and work in the UK.