Housekeeping Assistant Manager

Assistant Housekeeping Manager

Our hotel Housekeeping teams play a critical role in making sure our guests are wowed when they walk in to one of our fabulous bedrooms. For us cleanliness is key and we look for housekeepers that leave no pillow unturned, no draw unchecked and no bed creased. As Assistant Housekeeping Manager, you will be responsible for supporting the Housekeeping Manager in recruiting, leading, training and motivating a talented team who will deliver fabulous service, putting our customers at the heart of everything they do.

Responsibilities

• Support the Housekeeping Manager in recruiting, leading, training and motivating the Housekeeping team.
• Drive cleanliness standards across the hotel, ensuring all rooms are ready to the highest standard.
• Ensure H&S compliance is followed and uphold safety standards.
• Jump in and support your team at any time; this role requires a hands on approach.
• Motivate and lead the team under pressure.
• Use a keen eye to spot differences and maintain a flawless guest experience.
• Deliver a fantastic first and last impression to the guest experience.

Qualifications

• Previous experience in a similar environment.
• Motivational leader who thrives under pressure.
• Strong attention to detail and the ability to spot items out of place.
• Understanding of delivering a fantastic first and last impression to the guest experience.
• Ability to ensure H&S compliance and safety standards are maintained.

Benefits

• Complimentary Health and Wellness Membership at your home Club for you and a family member or friend, worth £1,500 a year.
• Discount on all overnight stays at Village Hotels, meaning you can experience our hospitality from £35 with a friend and even grab an excellent breakfast.
• Friends and Family discounted stays from £49 including breakfast.
• 50% discount on food and drink purchased on or off shift at any Village Hotel Pub & Grill.
• 30% discount on and off shift in our Village Hotel Starbucks stores.
• Excellent training and development, including our Rising Stars and Talent Academy programmes.
• A much more exciting way to train across several areas in the hotels, utilising our exciting Mobile Gaming training platform.
• Discounts and cashback offers on many High Street Brands and Supermarkets.
• A range of well being and healthcare benefits and monthly well being programmes for all employees.
• Putting your mental wellbeing first with mental health first aiders and up to two mental health days to utilise annually.
• Financial wellbeing support and salary drawdown via Wagestream.
• Access to our Employee Assistance Programme, offering support and counselling.
• Flexible working hours.
• A fun, supportive and inclusive work environment with regular team events.
• Excellent reward and recognition incentive schemes.
• Anniversary rewards for key milestones of service.
• Electric car salary sacrifice scheme.
• Birthday leave guaranteed.
• Discounted health cash plan and sickness pay insurance.
• A host of big people days to celebrate, reward and recognise our wonderful employees.
• Enhanced maternity and paternity benefits and pay.
• Company pension scheme.
• Life insurance.
• T&C's apply based on your contract.

Compensation: To be discussed.