Housekeeper (Relief)

Location: Harrogate Convention Centre, North Yorkshire

Harrogate Convention Centre (HCC) is one of the UK's leading event venues, offering 13,700m of flexible event space, a 2,000-seat auditorium, and the iconic Grade II listed Royal Hall. We host a diverse range of conferences, exhibitions, productions, and live events - each with unique requirements. Our Venue Presentation Team plays a vital role in delivering exceptional experiences for our clients and visitors.

The Role

We are looking for a proactive and reliable Housekeeper to help maintain the highest standards of cleanliness and safety across our venue.This is a varied, hands-on role where no two days are the same. Supporting our 24/7 operation, you will be responsible for ensuring both public and back-of-house areas remain clean, safe, and presentation-ready at all times.

Key Responsibilities

• Carry out regular cleaning inspections across all areas of the venue to maintain excellent presentation
• Respond quickly and independently to cleaning needs as they arise
• Complete planned cleaning tasks in line with rotas and schedules
• Manage unplanned cleaning tasks promptly including spillages, accidents, and adverse weather impacts
• Maintain and replenish consumable items across kitchens, toilets, and public areas
• Monitor stock levels of cleaning supplies and proactively report replenishment needs
• Safely operate a range of cleaning equipment, from basic manual tools to specialist machinery
• Conduct routine safety checks on equipment and ensure strict compliance with COSHH regulations
• Support event changeovers, handling waste removal and ensuring fire exits remain clear
• Assist in supervising, supporting and motivating casual and contract cleaning staff
• Provide on site guidance and basic task training for temporary team members

What You Will Bring

You will bring a friendly, customer-focused attitude and a proactive "can-do" approach to the team. Confident and adaptable, you can work independently or collaboratively while staying calm and effective under pressure. You are reliable, possess excellent timekeeping skills, and are physically comfortable executing hands on manual tasks. Good written and verbal English communication skills are essential, along with a solid baseline understanding of health, safety, and COSHH compliance

What can we offer you?

• a local government pension scheme with generous employer contribution
• salary sacrifice schemes
• employee discount benefits including shopping, supermarkets, gym discounts and more
• Health Assured - confidential help and support for your wellbeing
• learning, development and career advancement opportunities

Click on our Total Rewards Brochure at the bottom of this advert to see the full range of benefits.

NYC are committed to directly recruiting staff and will not accept applications nor services from agency suppliers in respect of our vacancies.

We are committed to meeting the needs of our diverse community and aim to have a workforce reflecting this diversity. We are also committed to safeguarding and promoting the welfare of children, young people and adults. We expect all staff and volunteers to share this commitment.

North Yorkshire Council's purpose is to deliver services and facilities to the diverse residents and visitors of North Yorkshire. To ensure we deliver inclusive services we strive to have a diverse workforce where everybody can be themselves by respecting differences and embedding equality of opportunity. We celebrate diversity and recognise each other's contributions; we therefore welcome applications from individuals of all backgrounds