Home Care Registered Manager

Position: Registered Manager
Sector: Domiciliary / Home Care
Location:
Salary: £40000-£45,000 depending on experience
Contract: Full-time, Permanent

About us

We are an established and well-respected domiciliary care provider delivering high-quality home care across the Westmorland and Cumberland areas. With a dedicated team of around 70 staff, we work closely with local councils and NHS partners to provide safe, compassionate, and person-centred support to adults living in their own homes.

Our service is built on strong values, professional standards, and a commitment to improving the health and wellbeing of the communities we serve. We pride ourselves on delivering reliable care, supporting independence, and maintaining positive, trusted relationships with the people who rely on us.

About the Role

We are seeking an experienced, proactive, and compassionate Registered Manager to lead our domiciliary care service. You will be responsible for ensuring the delivery of high-quality, person-centred care that meets CQC regulatory requirements, local authority standards, and the needs of the people we support.

Key Responsibilities

• Provide strong leadership to the care team, promoting a positive, supportive, and inclusive culture.
• Oversee day to day operations of the home care service, ensuring safe and effective care delivery.
• Maintain full regulatory compliance and ensure the service meets or exceeds CQC standards.
• Manage care planning, risk assessments, medication, safeguarding, audits, and quality assurance.
• Recruit, train, support, and develop staff to uphold high performance and retention.
• Build and maintain positive working relationships with local authorities, NHS partners, families, and external stakeholders.
• Oversee scheduling, capacity planning, and resource allocation to meet service demand.
• Manage budgets, rota systems, and operational performance KPIs.
• Lead investigations, complaints handling, and incident reviews in line with policy.
• Drive continuous improvement initiatives to enhance service quality and client satisfaction.

Requirements

• Registered Manager experience in domiciliary care
• Verifiable track record with CQC compliance
• Strong knowledge of the Health & Social Care Act, CQC regulations, and safeguarding frameworks.
• Level 5 Diploma in Leadership for Health and Social Care (or working towards).
• Excellent leadership, communication, and organisational skills.
• Ability to manage a busy workload and remain calm under pressure.
• Passionate about delivering high-quality home care and improving outcomes for service users.

What We Offer

• Competitive salary and performance-related incentives.
• Opportunities for professional development and funded qualifications.
• Supportive leadership team and positive working culture.
• Flexible working arrangements where appropriate.