Home-Based Highways Enquiries Lead Officer

A local government authority is seeking a Highways Enquiries Officer to manage casework related to highways. This home-based role involves direct communication with stakeholders about highway projects and requires strong customer service and written communication skills. Candidates should thrive in a target-driven environment and demonstrate political awareness, ensuring a high-quality experience for all customers. Full training is provided, and the position offers a permanent contract with competitive salary and benefits.