Holidays Cottage Cleaner 12.75 per hour

We are looking for a Holidays Cottage Cleaner to help prepare and care for our beautiful popular National Trust Holiday cottages across the North Devon area, including locations such as Mortehoe, Combe Martin, Watersmeet and Countisbury

Salary: £12.75 per hour

Contract: Fixed term contract until 30-Sep-2027

Hours/ working pattern: This is a flexible, zero-hour contract, meaning we are unable to guarantee a set number of hours each week; however, we aim to provide a consistent working pattern where possible. Flexibility is essential, as schedules may change depending on business needs, although we will endeavour to give as much notice as possible.

Typical shifts are between 10:00am and 3:00pm. Changeover days can fall between Monday and Saturday, depending on the cottages you are responsible for. The role includes working weekends and Bank Holidays, but does not require evening, Sunday, or split shifts.

Rotas are issued in advance, and we try to accommodate other commitments where possible.

Please consider your travel arrangements carefully, as many of our cottages are in rural locations with limited public transport links.

Internally within the National Trust, you will be known as a 'Holidays Operation Assistant'.

For this role, you'll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.

On changeover days, you'll make sure that everything's pristine and ready for the next guests to arrive. This will include making sure the cottage is thoroughly cleaned, well-presented and welcoming. We'd also like you to keep an eye out for anything that's not as it should be, and report any repairs or odd jobs that need doing. If you need to, you'll also replace any broken items from the store supplies.

Full Personal Protective Equipment (PPE) is provided for all teams, and extra measures are in place to protect staff.

You can view the full role profile for this role in the document attached. You don't need to have all the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what's possible in this role.

Who we're looking for

We'd love to hear from you if you're:

• focused on giving great service to everyone you meet
• a team player, but also happy to work on your own initiative
• well-organised and adaptable
• willing to learn new skills.

The package

The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Season ticket loan
• EV car lease scheme (for roles that meet the salary criteria)
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

National Trust place

Arlington Court, Arlington, Barnstaple, EX31 4LP

Documents

Holidays Operation Assistant - Career Level A1.pdf

Requirements

Compliance.Eligibility to Work in the UK

Additional information

Closing Date: 30th August 2026

Equal Opportunities Statement

The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here.

Safeguarding Statement

The National Trust is committed to a safe recruitment processes to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults at risk. If you have any questions around your suitability for this vacancy, please contact the people service centre.

Please note we reserve the right to close this advert early and therefore we encourage you to apply for this position early.