Holiday Park Cleaner

Contract type: Fixed Term until 7 September 2026

• Attention to detail
• Efficient
• Passion about guest service
• Reliable
• Team player
• Flexible

• Provide the highest level of service to our guests at all times undertaking reasonable requests to ensure the guest's comfort
• Clean and service allocated areas to the highest standards of cleanliness - bedrooms, holiday park lodges and cottages, public and staff areas
• Undertake turn-down duties as per weekly rota
• Refer guest complaints to a senior member of the Housekeeping Team in order to resolve the complaint to the guest's complete satisfaction
• Ensure that trolleys and service points are kept orderly and replenished to the correct levels with linens, cleaning materials and guest supplies
• Ensure that all corridors and public areas are kept clean and tidy ensuring that the trolley does not block any thoroughfares
• Report lost property via the proper procedure
• Maintain the highest levels of security ensuring that guests' rooms are secured after cleaning, keys are kept secure at all times and immediately reporting any suspicious behaviour or characters
• Report any faults of equipment to maintenance immediately and also any faults within guest bedrooms or in public/staff areas
• Undertake any periodic and special cleaning requirements as necessary

• Enhanced pay - 50p per hour for evening work after 7pm (Sunday - Thursday), £1 per hour for weekend day work until 7pm (Saturdays and Sundays), £1.50 per hour for evenings from 7pm (Friday and Saturdays)
• Service Charge (Tronc) earn up to an additional £5,000 per year
• Company sick pay for up to 4 weeks
• A range of discounts including 50% off spa days and dining, not to mention preferential room rates for employees and family (subject to availability of course)
• Annual party, family fun days, and award dinners - we love to celebrate!
• Up to 30 days annual leave, increasing with length of service
• Complimentary overnight stay for you and a guest (including dinner, bed and breakfast with spa) when you complete a three month probation
• FREE food and drink; The Green Room is our team's dedicated space to chill out, when not 'on stage' looking after our guests. You'll find a range of hot and cold food options with different areas to relax, catch up with your 'co-stars' or watch TV.
• Investment in personal growth through Apprenticeship, Training Courses and Development Programmes.
• Can't wait until pay day? Wage Stream allows you to pay yourself when you need it!
• Hospitality Rewards include FREE Employee Assistance Programme from Day 1
• Local discounts on gym memberships
• Complimentary counselling sessions to support mental health
• Wellbeing App with a range of support such as podcasts, fitness videos, recipes