Holiday Inn - Bar Tender

Location

Holiday Inn Belfast City Centre, Holiday Inn, 40 Hope Street, Belfast, Northern Ireland, County Antrim, BT12 5EE

About us

Andras Hotels is Northern Ireland's largest hotel group with nine hotels in Belfast, Coleraine and Portrush, two apartment complexes, a Café Bar and a Health Club. We are rapidly expanding our portfolio and we are dedicated to promoting tourism and hospitality across the country. We develop our people through our Andras Academy, the industry Wellbeing and Development Promise, and we are proud to be signed up to Green Tourism.

What is the job?

When attending a hotel, a key part of our guests' experience is the bar service. As the friendly face of our bar, you'll also be a helpful host, a local expert, and a proud brand ambassador. Whether you're preparing drinks exactly as our guests want or serving them delicious food, you'll be devoted to creating relaxing, memorable experiences.

Pay

Up to £12.80 depending on age

What we offer

• Discounted Hotel Rates across '000's of hotels worldwide for employees and for family and friends
• Health Care Cash Plan
• Diamond membership of Kingsbridge Hospital Group
• Enhanced Pension Scheme
• Enhanced Maternity Pay
• Enhanced Paternity Pay
• Cycle to work
• Recruit a friend scheme
• Employee Appreciation and Social Events
• Employee of the Month Award
• £20 for completion of FLOW training
• Increased Annual leave with service
• Discount at Bodyscape - Employee rate and family and friend rate
• Cyrospa discount rate at Bodyscape
• Communication and advice on Health and Wellbeing
• Andras Academy - Training and Development Programs and progression opportunities within the Andras Hotels Group
• Work for globally renowned Hotel Brands

Responsibilities

• Creating a warm and welcome to everyone and setting the tone for each guest's experience
• Prepare and serve drinks to high standards, and highlight promotions to guests
• Work with your food serving colleagues to offer a seamless food service
• Set up your bar - stock up on all the supplies you'll need, manage your inventory and make sure all your equipment works
• Look after your bar - keep it clean and tidy and ensure alcohol is always secure
• Handle cash and credit transactions
• Look smart - wear your uniform with pride
• Be ready to jump into other ad hoc duties when your colleagues need your help
• Do the cash up at the end of the night
• Always follow safety procedures

How do I deliver this?

We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. It's what connects every colleague in the Holiday Inn.

The Holiday Inn IHG hotel brand delivers True Hospitality in their own way, and at the heart of it all are specific, core service skills.

True Attitude

Being caring, wanting to make a positive difference, and building genuine connections with guests.

True Confidence

Having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay.

True Listening

Focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs.

True Responsiveness

Is about providing guests with what they need, and doing so in a timely and caring manner.

There's so much more to the job than we can capture here. It's simply about creating great experiences, doing the right thing and understanding people.

What you will need

• Compliant - as well as meeting local laws on food handling and serving alcohol, you'll be above the minimum age required
• Knowledge of ingredients of classic cocktails
• Literate - you'll need a good grasp of reading, writing and basic maths
• Flexible - night, weekend and holiday shifts are all part of the job
• Articulate - a great communicator, you'll be warm, welcoming and easy to talk to.
• 6 months experience in similar role

Desired criteria

• Formal bartending training.