Hire Controller
Posted 4 hours 29 minutes ago by Briggs Equipment
Role: Hire Controller
Location: Galway
Company: Laois Hire - part of The Briggs Equipment Group
Salary: Competitive
Contract: Permanent
About Us: Briggs Equipment Group is a leading provider of asset management and maintenance solutions across Ireland and the UK. Briggs Equipment Ireland is part of a €100 million turnover group, businesses in our group include Briggs Equipment Ireland, Laois Hire Services, Aerial Platform Hire, Future Events Hire and Galway Plant and Tool Hire.
Laois Hire is a leading plant and tool hire company in Ireland, who provide a comprehensive range of services from plant machinery and tools to highly specialised equipment.
We have a new opportunity for a driven and motivated Hire Controller to join our successful and team based in Galway.
In this role you will be:- Receiving customer calls and dealing with customer requests in an efficient and professional manner.
- Scheduling deliveries and collections and working with the branch-based logistics team to ensure delivery commitments are met.
- Supporting the field sales representative to maintain and build profitable relationships with customers.
- Working with the workshop team to ensure plant and vehicles are prepared as required to meet customer expectations.
- Ensuring that all transactions and interactions are documented, filed, and are traceable as required.
- Applying the businesses processes rigidly and efficiently to ensure proper invoicing, cost management etc.
- Work effectively and in partnership with the branch-based management, sales and operational functions.
- Problem solving skills
- A strong focus on customer satisfaction
- Excellent IT skills
- Organised and good attention to detail
- Excellent communication skills and team player.
- Competitiive salary
- Contributory pension scheme with employer contributions up to 6%
- Profitshare bonus based on business performance
- Paycare and eyecare health scheme
- High street discounts