Highways Customer Service Specialist (Hybrid)

West Sussex County Council invites applications for a permanent, part-time Customer Service Officer based at Drayton Depot, Chichester. Hybrid working options available. Salary £20,358 to £22,096 per annum pro rata (full-time equivalent £29,540 to £32,061).

The role focuses on delivering a customer centred service, engaging with the public and Councillors, and coordinating with highways teams and contractors. Minimise customer wait times and ensure clear, timely updates.