HelpPoint Administrator: Customer Service & CRM Coordinator

Career Choices Dewis Gyrfa Ltd in Gateshead is seeking a proactive HelpPoint Administrator to join our customer service team. The role offers hybrid work and a salary of £26,000-£27,000 per year, depending on experience, with a focus on first-line support and effective client communication.

You will maintain CRM records, coordinate works, manage inquiries, and generate reports while delivering outstanding service to internal and external clients. A basic DBS check is required.