Helpdesk Scheduler & Customer Support Specialist

Mitie Group plc. is seeking a proactive Service Coordination Assistant in the United Kingdom to support Fire and Security Engineers and Regional Service Managers.

You will handle emails and calls, manage workload scheduling up to 30 days in advance, and ensure customer queries are resolved efficiently. Working as part of a large team, you will input data and maintain customer records, ensuring all callouts have accurate information in the system.