HealthTech Customer Success Manager: Adoption & Renewal

Posted 4 hours 26 minutes ago by Take a Seat Tech

Permanent
Full Time
Call Centre / Customer Service Jobs
Not Specified, United Kingdom
Job Description

Take a Seat Tech is seeking a HealthTech Customer Success Manager in the UK to own post-go-live adoption, benefits realisation, and renewal across NHS trusts and private providers. The role emphasizes evidencing business-case benefits, managing escalations, and driving contract renewal discussions.

Ideal candidates understand NHS governance, regional trust interactions, and balance site visits with remote collaboration. Experience in health technology customer success is preferred.