Healthcare Front Desk & Patient Access Specialist

Job Description

Responsibilities

• Maintaining and monitoring the practice appointment system
• Arranging face to face/telephone appointment requests, visits/telephone consultations and directing callers to the appropriate healthcare professional
• Processing emails
• Creating Patient Tasks
• Processing repeat prescriptions in accordance with practice guidelines
• Initiating contact with and responding to requests from patients, other team members and associated healthcare agencies and providers
• Providing clerical assistance to practice staff as required, including word/data processing, filing and photocopying