Healthcare Customer Service Specialist

Novatech Ltd in Littlehampton is seeking a Customer Service Advisor to deliver friendly and efficient service over the phone and via email. You will manage customer inquiries, resolve issues, and enhance customer satisfaction in a fast-paced environment.

The role requires strong problem-solving skills, effective communication, and resilience. You will also handle incoming calls, process prescriptions, and maintain client records while aiming for performance KPIs.

Employees receive benefits including pension contributions, private healthcare options, and 25 days holiday plus bank holidays.