Health Business Centre Advisor

Posted 5 hours 57 minutes ago by Civic Recruitment Limited

Permanent
Full Time
Administration Jobs
Suffolk, Ipswich, United Kingdom, IP1 1
Job Description

Contract Civic Recruitment Limited United Kingdom

Posted On 19/05/2026

Job Information

City Ipswich

Province Suffolk

Postal Code IP1

Job Description 6-month contract role with a local authority
Summary
  • This is a 6-month contract role with a local authority, designed to provide high-quality administrative and customer service support within the Health Business Centre. The position serves as a central point of contact for children, young people, families, and partner agencies. It plays a crucial role in coordinating Health Visiting, School Nursing, and Children's Centre services, ensuring efficient service delivery and accurate data management.
Responsibilities
  • Act as the first point of contact, responding to telephone, email, and written inquiries.
  • Provide information, advice, and signposting to appropriate services.
  • Perform a range of administrative duties to support service teams.
  • Maintain accurate records and input data in line with organizational standards.
  • Prepare reports, data summaries, and service information as required.
  • Utilize IT systems, databases, and digital tools effectively.
  • Support performance monitoring and service delivery targets.
  • Liaise with internal teams, external agencies, and partners.
  • Assist in developing and improving administrative systems and processes.
Essential Experience Required
  • Experience in an administrative or customer service role.
  • Experience handling data entry and maintaining accurate records.
  • Experience dealing with members of the public and varied stakeholders.
Essential Qualifications Required
  • NVQ Level 2 (or equivalent) in Business Administration, Customer Service, or relevant field.
  • Evidence of ongoing professional development.
  • Willingness to undertake further training.
Additional Information
  • Working hours: 37 hours per week
  • Working pattern: 37 hours per week, Mon-Fri
  • Location: Community Health Business Centre, Ipswich, IP4 4ER
  • Hybrid working: Thursdays and Fridays mandatory office attendance; additional office attendance may be required during onboarding/training.