Head of UK Growth & Partnerships

Discipline: Business Development / Sales

Make Your Impact in the UK Veterinary Sector - Join Vet Success as Our Growth Leader

Ready to shape the future of veterinary business performance in the UK?

At Vet Success, we empower veterinary practices to thrive through data driven insights, powerful payments tools, and a world class customer experience through our wider services. We're now looking for a dynamic commercial leader to drive our next phase of growth - expanding our footprint, deepening client partnerships, and elevating our brand across the sector.

This is your opportunity to step into a high impact role where your work directly transforms how practices operate, grow, and deliver exceptional care.

Vet Success is an independent business within the IVC Group.

The Opportunity

As our Growth & Partnerships Lead, you'll be the engine behind Vet Success' expansion in the UK. You'll bring energy, strategic thinking, and a passion for helping veterinary teams succeed - while playing a pivotal role in shaping our market presence & an influential role in our senior leadership team (SLT).

You'll work closely with our Marketing and Customer Success teams (with one day per month in our Bournemouth office) and become a trusted partner to both new and established veterinary practices across the country.

What You'll Lead

Drive expansion by securing new subscriptions with practices who haven't yet experienced Vet Success. Play a critical role in increasing our UK market share through informed, relationship led selling.

Grow subscription volumes within existing practices & build new relationships with independent practices up & down the country.

Healthcare Plan Launch Support

Guide practices launching healthcare plans for the first time. Act as an expert advisor on structure, strategy, and implementation.

Seamless Onboarding

Partner with Customer Success to ensure every new client experiences a smooth, supportive onboarding journey.

Stay close to client needs, resolve challenges early, and implement solutions that build loyalty. Lead data-driven retention initiatives to minimise churn and maximise lifetime value.

Identify, nurture, and grow partnerships that elevate the Vet Success brand and expand our influence across the veterinary sector.

Act as a connector and motivator across teams - ensuring Sales, Marketing, and Customer Success are aligned on shared goals.

Represent Vet Success at conferences, exhibitions, and networking events. Build lasting relationships and identify new pathways for growth.

What You Bring

Skills & Experience

A proven track record in business development, sales, or growth leadership

Experience working in or closely with the veterinary or healthcare sector

Strong commercial instincts and a data-driven mindset

Ability to build rapport and influence a wide range of stakeholders

Solid understanding of marketing strategy and customer lifecycle management

Excellent communication, negotiation, and presentation abilities

Willingness to travel across the UK and attend key industry events

Personal Qualities

Ambitious, outcomes-focused, and excited by the chance to shape real impact

A collaborative team player who thrives in fast-paced, evolving environments

Deeply customer-obsessed with a passion for delivering genuine value

High emotional intelligence, empathy, and authenticity

Proactive, resourceful, and naturally solutions-oriented

Resilient and adaptable - able to navigate ambiguity with confidence

Credible and trusted at all levels, from practice teams to senior stakeholders

You'll be part of a mission-driven organisation that genuinely cares about improving veterinary business performance - and in turn, the care animals receive. Your role will be varied, impactful, and supported by a passionate team that values innovation, collaboration, and growth.

If you want to drive meaningful change, build lasting relationships, and play a pivotal role in scaling a respected brand across the UK, we'd love to hear from you.

What'sin it for you?

At IVCEvidensia,we'recommitted to supporting your development and wellbeing. When you join us,you'llbenefitfrom:

Cycle to Work scheme

Green Cars salarysacrificescheme

Voluntary benefits: choose from a range of benefits to suit you

Discounted staff pet care

Access to discounts/cashback with hundreds of participating retailers

Diversity, Equality, Inclusion and Belonging

At IVCEvidensiawe are committed to Diversity, Equality, Inclusion andBelonging,we are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long-term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process.

VetSuccess

18 Albert Road, Bournemouth, BH1 1BZ, United Kingdom

At IVC Evidensia we are a committed to Diversity, Equality, Inclusion and Belonging, we are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long-term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process.

Any questions before applying?

Speak to Jake Nicholls from our recruitment team who would be happy to help you with any questions you have before applying for this role.