Head of UK Card Compliance

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire

About the role

We issued our first credit card in 1996 and have grown to be one of the UK's top ten card providers. Our business focuses on helping people succeed with credit, offering innovative tools like QuickCheck and driving positive change in the finance industry. Recognized as a great place to work, Capital One was ranked 15th in the UK's Best Workplaces list in 2025.

We seek a forward-thinking Compliance Director to lead our UK Card Compliance strategy. The role involves leading the UK Compliance function, including advisory and assurance teams, and working closely with other risk and compliance teams, as well as external regulators. The role may also oversee the UK Card's Financial Crime Compliance team.

The ideal candidate will be a strong compliance risk professional with leadership experience in financial services, capable of developing high-performing teams and driving transformational change. Excellent communication skills and the ability to engage with senior executives and regulators are essential.

What you'll do

• Lead the UK Card Compliance function, including oversight of the Financial Crime Compliance team.
• Develop a team of compliance professionals to deliver risk-based advice and assurance.
• Enhance the compliance risk management framework to support company strategy.
• Promote a culture of proportionate and effective compliance risk management.
• Advise the UK Card Leadership Team and Board on complex compliance issues.
• Participate in risk forums and stay updated on legal and regulatory developments.
• Provide compliance training and promote a customer-focused culture.
• Build relationships with enterprise compliance teams and external regulators.
• Represent Capital One UK in external compliance discussions.

What you'll bring

• Significant experience in a compliance leadership role, preferably in regulated lending.
• Strategic vision for compliance risk management.
• Strong judgment, analytical skills, and excellent communication abilities.
• Ability to influence stakeholders at all levels and external regulators.
• Experience in developing and empowering compliance teams.

Where and how you'll work

This is a permanent role based in Nottingham or London, with a hybrid working model. Expect to work in the office three days a week and travel between London and Nottingham if based in London.

What's in it for you

• A role contributing to organizational transformation.
• Career progression and development through Capital One University and external programs.
• Core benefits including pension, bonus, holidays, private medical insurance, and flexible benefits.
• Access to modern workspaces and facilities.
• Recognition as a great place to work, ranked 15th in the UK in 2025.

What you should know about how we recruit

We value diversity and inclusivity, partnering with organizations like Women in Finance, Race At Work, Stonewall, and upReach. We have internal networks supporting various groups and are committed to fair, accessible recruitment processes. For reasonable adjustments, contact . For technical support, email .

Capital One operates globally with regional entities, and positions are designated accordingly.