Head of Support and Tenant Engagement

Interim Head of Support & Tenant Engagement

We are seeking an experienced and proactive Head of Support & Tenant Engagement to provide leadership cover during a period of long term absence until the end of November.

Working across five supported housing sites in Fulham, West London, and Aldershot (with hybrid working available), you will provide a steady and confident leadership presence while driving forward key service priorities.

Key Responsibilities

• Leading and supporting teams delivering high-quality support services to veterans of all ages.
• Providing strategic and operational leadership for tenant engagement activities.
• Overseeing the migration to a new case management database.
• Reviewing and updating relevant policies and procedures.
• Leading and delivering a range of service improvement and development projects.
• Ensuring services remain effective, compliant, and focused on positive outcomes for residents.

This is an excellent opportunity for an experienced housing, support, or social care leader who can quickly build relationships, manage change, and maintain momentum across multiple sites.

This is an equal opportunity employer and eligibility is determined on merit in accordance with the job's required qualifications and abilities.