Head of Product

About &Open

The world's first happiness platform. Our gifting platform sends digital and physical gifts at scale. Clients include Etsy, Atlassian, Revolut and Intercom. Join our growing team.

About the role

The corporate gifting market represents a massive, multi hundred billion dollar opportunity that remains heavily fragmented with no clear market leader. This fragmentation creates an unprecedented chance for the right company to establish market dominance.

At &Open, we have already demonstrated strong traction landing some of the world's most prestigious logos including Airbnb, OpenAI, Hubspot, Revolut, Atlassian and Intercom for our enterprise solution. However, our growth to date has been largely reactive-responding to individual client needs and custom requirements as they arise. We are now at an inflection point, transitioning from a reactive, client-driven approach to a product-first methodology that will allow us to capitalize on the enormous market opportunity ahead. This strategic shift requires a visionary product leader who can champion the long-term value of systematic product development; building scalable solutions that serve our growing enterprise customer base while positioning us to capture significant market share. This role will report directly to the CEO.

Responsibilities

• Strategic Leadership: Develop and execute comprehensive product strategy across our global gifting platform; create and maintain quarterly product roadmaps aligned with key stakeholders; champion the transition from reactive client work to proactive, product-first development.
• Product Excellence & Execution: Deeply understand our customers' needs through regular communication and research; maintain deep expertise in market trends, competitive landscape, and customer needs; own scoping and prioritization across multiple product initiatives; establish success metrics and continuously monitor product performance for data-driven optimization.
• Cross-Functional Leadership: Sit on the leadership team and influence company-wide strategic decisions; foster collaborative relationships between product, engineering, design, and business teams; champion product thinking across the organization; own relationships with Marketing and Client Success.

What you'll need

• Experience & Background: 5+ years of product management experience; demonstrated success leading complex product initiatives from conception to launch.
• Strategic & Analytical Capabilities: Proven ability to think strategically while maintaining focus on execution; exceptional analytical skills with experience in data-driven decision making.
• Leadership & Communication: Excellent communication and presentation skills across all organizational levels; ability to champion product-first thinking in traditionally reactive environments.
• Adaptability & Drive: Thrives in lean, fast-paced startup environments where priorities shift quickly; comfortable with ambiguity and able to create structure in dynamic situations; passion for building scalable solutions that drive meaningful business impact.

Benefits & Working Model

• Hybrid Working Model
• Company Pension
• 25 days Annual Leave + 2 Company Days
• Maternity and Paternity Paid Leave
• Exciting experience in a fast-paced start-up environment

Location

Harold's Cross, Dublin, Ireland Hybrid

All Welcome Here Statement

We believe diverse teammates, opinions and backgrounds generate a larger global impact and more considerate acts of care. &Open is an equal opportunity employer and we do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.