Head of Performance Management

Guy's and St Thomas' NHS Foundation Trust

Head of Performance Management

The closing date is 30 September 2026

Are you looking to join an ambitious team in one of the most complex and large NHS Trusts in the UK? Guy's and St Thomas' NHS Foundation and the 'Smart Together' Shared Service is embarking on an exciting transformation journey to develop common systems, processes and procedures and to embrace new ways of working to deliver procurement and efficiency solutions across South East London.

We now looking for an individual to join our team within the Performance Excellence function of the Procurement and Supply Chain department.

Main duties of the job

This role is to lead a cross-functional team to promote the performance of our service, overseeing the interface between the procurement and supply chain function and:

• Clinical and Corporate Divisions through business partnering.
• Share services through business partnering
• Project management to deliver sustainable transformation and cost improvements with the department and working across the IC
• High quality and impactful communication
• Improving policy and ensuring compliance

Overall, this team will ensure that the function is seen as a trusted partner / advisor to play a key role in supporting our organisation to deliver world class patient care.

You will have top class interpersonal, communication, and analytical skills with extensive experience of management within the NHS and strong knowledge of NHS procedures, systems, legislation and policy.

The role requires a willingness to contribute a positive and enthusiastic attitude and the applicant must be reliable, pro active and enjoy working as part of a busy team.

About us

• Be part of an inclusive department with a flexible hybrid working approach and great annual leave offer, fostering a healthy work life balance.
• Access to individual development opportunities and mentorship for career progression.
• Access to a great salary and an NHS pension.
• Contribute directly to our transformation journey, influencing the future of procurement and supply chain operations.

We are looking for someone who has a passion for building trust and accountability within a complex team to ensure the growth and development of our staff and who will positively contribute to the team and the wider Shared Service.

You will have excellent communication skills and have the ability to systematically lead complex projects from commencement through to successful completion. You will be a self starter with an ability to effectively manage you own workload to meet the needs of the Shared Service. We are looking for someone with a can do, growth mindset who is able to work in a complex and stimulating environment. You will be an integral part of a senior leadership team who will transform the service in the coming years.

Job responsibilities

A full Job Description and Personal Specification should be downloaded.

Smart Together is a shared procurement and supply chain service hosted by Guys and St Thomas NHS Foundation Trust, one of the leading hospitals in the country and serve the hospitals across south east London. Smart Together currently provides its services to GSTT and 3 other NHS Trusts, namely, Lewisham & Greenwich NHS Trust, Oxleas NHS Foundation Trust and South London & Maudsley NHS Foundation Trust.

Person Specification Education and Qualifications

• Experience in business management, procurement or supply chain.
• Relevant management, leadership, analytics, performance, or project management qualifications.
• Evidence of continuing professional development.

Experience

• Significant senior level experience leading performance management functions, service improvement, transformation, and change programmes.
• Experience developing and implementing performance frameworks, KPIs, and dashboards.
• Experience providing performance reports and insights to Boards, Executives, and senior stakeholders.
• Experience managing teams and developing staff performance.

Knowledge

• Strong understanding of NHS performance management and governance.
• Knowledge of performance reporting methodologies and benchmarking.
• Highly developed knowledge of NHS procurement regulations and policies.

Skills & Abilities

• Advanced analytical and problem solving skills.
• Ability to interpret complex data and present clear recommendations.
• Ability to influence senior stakeholders and drive accountability.

Leadership

• Evidence of leading multidisciplinary teams.
• Ability to build relationships across organisational boundaries.
• Experience delivering results through others and managing performance issues.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Guy's and St Thomas' NHS Foundation Trust