Head of Payroll

• Suffolk Constabulary - Martlesham Heath, Ipswich, Suffolk IP5 3QS - Hybrid
• £53,688 - £58,455 per annum
• 37 hours per week
• Full Time
• Permanent
• Reference: 0196
• Required as soon as possible

As the Head of Payroll, you will lead the Payroll Transactions Team, providing support to senior managers in the Finance and People Directorate. You will be responsible for managing all payroll-related processes, ensuring compliance with HR policies and employment tax legislation, and overseeing pension administration.

Key responsibilities:

• Lead and manage the Payroll Transactions Team.
• Oversee recruitment, training, performance management, and appraisals.
• Interpret and apply HR policy and employment tax legislation.
• Manage monthly and tax year-end reporting, including pension reporting.
• Act as the Technical Lead for employment tax and ensure tax governance.
• Administer Pension Schemes and maintain relationships with administrators.
• Review and improve pension processes to meet service level agreements.
• Serve as the main contact for internal and external audits.
• Lead payroll-related projects and develop Service Level Agreements and Key Performance Indicators.
• Resolve complex customer queries and complaints.
• Mentor the team on payroll issues and ensure efficiency and accuracy in payroll processes.
• Represent the Finance Department at meetings.

Essential Criteria

• Degree or CIPP equivalent qualification or extensive experience in a comparable role.
• Proven experience in leading, managing, and developing a team.
• Ability to manage and plan large, conflicting priorities to meet challenging deadlines.
• Advanced competency in written and verbal communication skills.
• Ability to implement continuous improvement initiatives.
• Competent analytical skills and advanced knowledge of Microsoft Office, including Excel, Word, and Outlook as well as experience of working with payroll/people systems.
• Ability to work on own initiative and adapt to change under pressure.

Norfolk and Suffolk Constabularies are committed to delivering high-quality services to our communities. We are seeking a dynamic and experienced individual to lead our Payroll team and ensure the efficient and accurate processing of payroll transactions.

We will offer you:

• 24 days holiday per year in addition to public holidays (rising to 29 days after fiver year's service
• Opportunities to work flexibly, subject to business needs
• Option of joining the local government pension scheme
• Access to Blue Light Card with 100s discounts

The residency requirement for this role is five years. Please read the Eligibility Criteria information on the website.

How to apply

To apply, please complete an application by visiting our website (norfolkandsuffolk.tal.net) .

Closing date: 5pm, 30 May 2025

Promoted as JOTW (Job of the Week) on Suffolk Jobs Direct.