Head of Marketing

Working hours 37.5 hours per week, Monday - Friday. Some travelling is required

Location Remote (Hiring in the UK & Ireland)

Deadline 5pm, Tuesday the 24th of June.

This is a leadership role suited to someone who is as comfortable developing strategy as they are rolling up their sleeves to execute and iterate. Working collaboratively and efficiently with other departments, such as Sales and Customer Success, are vital to ensuring cohesion and alignment with your messaging throughout your campaigns.

About Ticketsolve

Driving Success for Arts, Culture and Heritage Organisations

Ticketsolve is a leading ticketing, marketing, CRM, fundraising and memberships platform for arts and culture organisations. For the past 17 years, we've been a valued strategic partner to more than 370 members of the Ticketsolve Community.

Our goal is to support our customers and to help them thrive. Whether it's helping organisations increase sales, develop their marketing strategies, grow their audiences, or , kickstart fundraising efforts, our team is always there to lend a hand We know the sector is evolving fast, and we are at the forefront of the software revolution that is shaping its future.,

Our passion for the arts and our commitment to our customers means we are ambitious and results-driven but we also believe in collaboration. Our solution, has been shaped by our Community of users, and we take pride in being more than just a ticketing provider - we're a partner, helping arts and cultural organisations to succeed.

Team Ticketsolve

Our team is the secret ingredient to Ticketsolve's success. While we never expect the impossible, we always expect your best. Our team culture is built on trust, respect and understanding. If you're part of Team Ticketsolve, you're part of a much bigger community.

We take an agile approach in everything we do at Ticketsolve which means we strive for excellence, whilst also knowing there's room to improve. Our team are fun and professional, and as our newest team member, you'll be adding to our unique culture.

Playing in picture-in-picture

Playing in picture-in-picture (opens a new window)

More options

Like

Add to Watch Later

00:00

00:09

Off

English (auto-generated)

Customize

Preview

Quality Auto

Speed Normal

About The Role

Head of Marketing

We're looking for a strategic and creative Head of Marketing to lead Ticketsolve's brand, communications, and growth marketing efforts during a pivotal time in our journey. With a newly re-platformed product, an evolving brand, and ambitious growth goals, we need someone who can own our positioning, build campaigns that drive awareness and demand, and lead our small but mighty marketing team with clarity and energy.

Key Responsibilities

• Own and evolve Ticketsolve's brand positioning, messaging, and voice across all channels and touchpoints.
• Develop and lead the overall marketing strategy aligned with business goals, covering brand, demand generation, product marketing, content, partnerships, and events.
• Lead, grow, and mentor the marketing team, fostering a culture of creativity, accountability, and continuous development.
• Oversee the execution of multi-channel campaigns to drive brand awareness, lead generation, acquisition, and customer retention.
• Collaborate closely with sales and customer success to ensure marketing is aligned with the full customer journey and revenue objectives.
• Own and optimise marketing performance reporting, using data and insights to inform decisions and maximise ROI.
• Champion the voice of the customer, gather insights, feedback, and case studies to shape messaging, influence product strategy, and inform campaigns.
• Guide product marketing efforts, translating new features into compelling, customer-focused messaging in partnership with the product team.
• Act as a brand guardian, ensuring consistency, clarity, and quality across all internal and external communications.
• Manage 3rd party relationships and the marketing budget, maximising efficiency and effectiveness across channels.
• Drive and oversee our event marketing strategy, including sector events, customer activations, and partnership opportunities.
• Ensure our marketing technology and data practices are effective, scalable, and compliant with all relevant policies and regulations.

About You Requirements for this role are:

• 5+ years in a senior marketing role, ideally within SaaS, tech for good, or B2B industries.
• Proven experience in building brand, delivering integrated campaigns, and driving measurable results.
• Demonstrable people management skills and experience of leading a dynamic team.
• Strategic thinker with strong commercial acumen and customer empathy.
• Excellent storyteller and communicator with a sharp eye for copy and design.
• Experience with HubSpot (or similar CRM), content strategy, social, and events.
• Passion for the arts, culture, or creative industries is a strong advantage.

Why Join Ticketsolve?

At Ticketsolve, we believe in creating an environment where our team can thrive professionally and personally. Here's what you can expect when you join us:

• Flexible work arrangements remote or hybrid working options to suit your lifestyle
• Generous leave 25 days annual leave plus public holidays, with extra days for long service
• Enhanced family leave including maternity and adoption leave
• Pension scheme up to 5% employer contribution
• Learning & development regular opportunities for professional growth and career progression
• Team connection from local meet-ups to our annual company retreat, we value time together
• Travel support expenses and per diems covered for work-related travel
• Supportive culture led by a management team focused on continuous learning and wellbeing

We are an Equal Opportunities Employer and welcome applicants from all backgrounds.

Applications and Deadline

How to Apply

To apply, send your CV and cover letter to by 5pm, Tuesday the 24th of June.

First-round interviews will take place remotely via Google Meet. Second-round interviews will include an assessment.

Even if this deadline has passed, we're always interested in hearing from talented individuals, so feel free to reach out!