Head of Logistics

Working hours: Full time, 40 hours per week, Monday to Friday

Contract type: Permanent

An exciting opportunity has arisen for a Head of Logistics to join the Operations team at Fixfast.

The successful candidate will have proven experience in leading and developing teams within a fast-paced logistics, warehouse or supply chain environment. They will also have proven ability to work cross-functionally, alongside strong budget and cost control management. Experience with warehouse automation and robotics (such as automated picking systems) is highly desirable.

A qualification in Continuous Improvement, a relevant Health & Safety certification (IOSH/NEBOSH), or a logistics/supply chain qualification would be advantageous, though not essential.

Key responsibilities

• Recruit, train, and develop a high-performing and motivated logistics team
• Provide guidance, coaching, and support to enhance individual and team performance
• Foster a culture where individuals clearly understand performance expectations and take pride in achieving daily success
• Set clear operational standards and drive a culture of continuous improvement
• Stay informed on logistics trends and implement appropriate technologies and equipment

Compliance and Governance

• Ensure sufficient resource and capacity planning to meet fluctuating customer demand
• Promote a strong Health & Safety culture in collaboration with the CI & H&S Manager
• Ensure all equipment is maintained to a high standard for safe and efficient operation
• Ensure compliance with all relevant regulations, including transport and export requirements

Commercial & Operational Performance

• Support internal and external audits
• Manage logistics costs including labour, freight, and storage budgets
• Identify and deliver cost-saving and efficiency initiatives
• Support demand planning and capacity forecastingContinuously improve logistics processes to increase speed, accuracy, and efficiency
• Own and optimise warehouse management systems (WMS/ERP)
• Use data and KPIs to drive performance improvements
• Produce regular performance reports for senior leadership

Cross-functional Collaboration

• Contribute to key business improvement and development projects, both leading initiatives and supporting cross-functional delivery
• Work closely with Procurement, Sales, and Customer Service teams to improve service levels
• Act as an escalation point for logistics-related issues impacting customers

Goods Out

• Ensure accurate, on-time picking, packing, and dispatch of all customer orders in line with OTIF targets
• Establish effective communication processes between logistics, sales, and customer service teams

Goods In

• Ensure accurate and efficient booking-in and put-away of all supplier deliveries
• Maintain clear communication processes to elevate supplier or delivery issues promptly

Goods Control

• Ensure accurate and timely movement of goods within the warehouse
• Maintain effective stock storage and location practices

Benefits

• Complimentary food provisions
• Company-wide bonus scheme
• Robust pension plan
• Private healthcare
• Cycle-to-work scheme
• Caring and supportive work environment