Head of Estates and Building Management

Reporting to the Finance Director, you will ensure Barratt London fulfils its responsibilities as Developer, Freeholder, and Principal Accountable Person in estate management, while consistently prioritising the customer in life experience throughout the development lifecycle

You will be expected to:

• Be accountable for the selection, appointment and on-going management of Managing Agents including set up and ongoing review of service charge budgets
• Develop and implement a robust framework to evaluate Managing Agent performance on each site against contractual KPIs, while ensuring adherence to key legislation such as the Landlord and Tenant Act and the Building Safety Act.
• Coordinate and conduct site visits and inspections with the project team throughout the development lifecycle to ensure that health and safety, maintenance, and data management (the 'golden thread') meet Group standards.
• Promote on-site engagement and coordinate the formation of a residents' group to assume freeholder responsibilities at the end of the development
• Responsible for the handover process of each development to the Management Company, including the transfer of land at the appropriate time, working with solicitors/Managing Agent/nominee directors as required
• Collaborate with the project team to ensure each block incorporates 'design for management' principles, placing the resident experience at the heart of the development process.
• Sign of each block as management ready
• Take a proactive approach to legacy issues on historic sites, dealing with internal and external stakeholders to resolve any outstanding matters
• Identify training and awareness requirements and opportunities for collaboration between departments.

To be successful in the role, we are looking for:

• Attention to detail and ability to act on own initiative.
• Strong panning and organisational skills with excellent numeracy skills to allow the appraise of service charge budgets and accounts
• Experience in legal framework and setting up of Management Companies, preparing and analyse tenders and appointing / removing Directors.
• Understanding of transfers, Management Agreements, Mem and arts etc) including relevance to service charge.
• Be Customer focused with experience of working with broad stakeholders, (solicitors, residents, Local Authorities etc).
• Knowledge of Landlord and Tenant Act specifically Section 5 and Section 20 notices.
• Understanding of Management Company Budgets, Estate Charges, Rent charges and Ground Rents.
• Will have experience of working with or for a residential developer of Managing Agent.
• Capable of working independently.
• Ability to process and collate information to enable structured reporting
• Will Understanding of the process of handover from the developer to managing agent
• Understanding of how to implement a Shadow Board and the transition from Developer Directors to Resident Directors.

We've been nationally recognised as a 5 star housebuilder since 2010 for supplying high-quality homes for all generations. That's more than any other major housebuilder. It's because we combine the brightest minds, the latest technology, and a genuine commitment to putting customers first. We want the best people in the industry to help us shape the future of building. We have tailored opportunities for apprentices, graduates, experienced professionals and ex-Armed Forces personnel to come and help us stay one step ahead, and build the homes that Britain needs.

Barratt adopts a hybrid way of working which assumes that where roles allow, our office-based colleagues divide their time between working in the office, on our construction sites and sales offices, and working from home, as the role dictates. We recognise the many benefits that an effective hybrid working culture brings to both the Company and our colleagues.

We are building an organisation where anyone with drive and talent can pursue the career they want. We are building a culture where anyone, regardless of gender, race, age, sexuality, disability, background or any other characteristic, can progress and be proud to work for us.

As part of working for Barratt Redrow PLC and specifically for this role we offer:

• Competitive Bonus Scheme
• Private Medical Cover - Single Cover
• Annual Medical Health Assessment
• 26 days' holiday (increase by 1 day for every 3 years' continuous service up to 29 days)

Today's housebuilding professional need tomorrow's benefits, so they're ready for whatever the future brings. When you join Barratt, you get the kind of support you would expect from a business built for a modern working world.

Private medical cover

Private healthcare support is available for timely access to a virtual GP, for diagnosis, treatment and more - including physio and talking therapies. You can even add family members.

Pension

First-class pension schemes with the option of up to 10% employer contributions.

Annual Health Assessment

All colleagues are able to access a fully funded annual health assessment, helping you to proactively manage your health and wellbeing.

As well as a competitive salary, we offer many ways to make life more affordable - from access to employee loans and savings accounts, to house purchase discounts.

Cycle to Work scheme, reduced hotel rate, discounts at major retailers These make a massive difference to the quality of your lifestyle.

So much more

From death in service, paid volunteer and study leave, enhanced family friendly policies (including our Parents and Carers leave) to a share buying scheme, we have an incredible range of additional benefits.

About West London

With a focus on property developments in our diverse and dynamic capital, we're widely known for our high standards and strategic approach. With a stellar reputation, the name Barratt London is widely known throughout the real estate market for a good reason - our innovative designs, high-quality materials and commitment to our local community makes us an unrivalled team.

Where you'll be working

Here is where you'll be based, whether that's an office or one of our sites.

Putting diversity and inclusion front and centre

We know that a diverse team is better for our customers, makes us a more attractive employer and results in a stronger, more sustainable business. Which is why we're so committed to developing our inclusive culture.

Thinking ahead to leave a better world behind

We're building a sustainable tomorrow, one house and one community at a time. Our commitment to our customers is rooted in every decision and day-to-day action we take.

See how our colleagues are building tomorrow together.