Head of Customer Support & AI-Driven Service

Carebit, a design-led healthcare technology company, is hiring a Head of Customer Support for a remote role with an annual salary of £60,000-£70,000. You will oversee the Customer Support function, driving quality and efficiency across the team while collaborating with Product, Engineering and Growth to improve the Carebit platform and user experience.

In this remote-first environment, you will balance speed with excellence, lead a high-performing team, and leverage AI tools to automate