Head of Customer Success HealthTech Growth & AI

Semble is seeking a Head of Customer Success to scale a high-performing, customer-obsessed CS function. You will own retention, renewals, expansion and long-term customer value across a growing base in HealthTech.

The role combines strategic leadership, cross-functional collaboration with Product, Engineering and Sales, and responsibility for driving ARR growth through customer insights and AI-enabled experiences. Hybrid work in the UK with some Europe travel is required.