Head of Customer Success & Team Growth (Hybrid)

Bookingexperts in Chester is looking for a Teamlead for Customer Success Management to inspire and lead a growing team. This role combines hands-on leadership with strategic oversight to ensure customer satisfaction and retention.

The ideal candidate will have over 3 years of leadership experience in a SaaS or hospitality context, strong analytical skills, and a proven track record in improving customer outcomes. The position offers a competitive salary, annual reviews, and hybrid working options.