Head of Customer Success & AI-Driven Growth

Jobtailor in Cork, Ireland, is seeking a Senior Customer Success Leader to guide and scale our customer success teams in a hybrid work model. You will drive product adoption, health metrics, and retention while shaping strategic initiatives across Enterprise, Mid-Market, and pooled accounts.

You will mentor CSMs, partner with Sales, Support, Implementation, and Product, and champion AI-enabled workflows to deliver scalable value and improved customer outcomes.