Head of Customer Disruption & Governance (Aviation)

easyJet Airline Company PLC seeks a Head of Governance & Customer Disruption to lead the strategy and delivery of disruption management and governance across Network Control. You will oversee disruption handling on the day of operation and drive continuous improvement, training and capability development for a team of around 65 colleagues.

Reporting to the Director of Network Control, this 12 month fixed term contract role is based in Luton with hybrid working (base at Luton 3 per week; 60%