Head of CoE Revenue Lifecycle Management

About us: Linklaters is a global law firm, providing legal services in 20 countries and through 30 offices. Linklaters is a people business. Being best in class in the eyes of our clients means that our people must be exceptional. We look not only for brilliant minds, but for people who will thrive in our environment: people who love working collaboratively and demonstrate the innovative, efficient, agile, entrepreneurial, and responsible mind-set we aim to bring to every interaction. Ours is an environment of outperformance. We achieve this not with targets and incentives, but by fostering a positive, supportive, fair, and open atmosphere. We respect and value difference but insist on inclusivity. We celebrate all aspects of diversity and challenge any form of bias. This is vital to our ability to work as one team, with a common goal.

The Role

You will join a globally diverse and high-performing Finance function that plays a critical role in safeguarding the firm's financial health and enabling strategic decision-making. As Head of CoE Revenue Lifecycle Management, you will lead the transformation, standardisation and continuous improvement of the firm's billing, e-billing, client finance and client reporting functions, ensuring efficient, compliant and client-focused operations across the revenue lifecycle. Working closely with stakeholders across the business and the wider Finance network, you will drive operational excellence, champion process optimisation, and lead a diverse team, fostering a collaborative culture that supports innovation, continuous improvement and exceptional client service.

Your Key Responsibilities

• Own and lead the firm's global Revenue Lifecycle Management process and programme, ensuring alignment with the firm's strategic objectives, financial priorities and global regulatory requirements.
• Drive the continuous improvement, standardisation and optimisation of end-to-end revenue lifecycle processes, from matter inception through billing, revenue recognition and cash collection, enhancing efficiency, control and client experience.
• Partner with the CFO, Finance Leadership Team and senior business stakeholders to deliver strategic initiatives that improve financial performance, strengthen governance and support firmwide transformation.
• Lead the global billing and e-billing functions, establishing consistent standards, overseeing operational performance, and working closely with Technology, Compliance and client teams to support system enhancements and service excellence.
• Act as the firm's subject matter expert for billing, revenue recognition and revenue-related policies, ensuring processes remain fit for purpose, compliant and aligned to evolving business needs.
• Develop and maintain robust revenue controls, performance metrics and service standards, proactively identifying and mitigating revenue leakage, operational risks and opportunities for improvement.
• Foster strong relationships with partners, practice groups, Finance Centres of Excellence, global revenue teams and shared service functions to drive billing discipline, working capital performance and adherence to best practice.
• Lead, coach and develop a high-performing global team, promoting a culture of collaboration, accountability, continuous learning and innovation, while driving the adoption of automation, AI and digital solutions across revenue operations.

What we're looking for

• Significant experience leading global billing or revenue operations within a professional services environment, ideally within the legal sector, with a proven track record of driving revenue optimisation, operational excellence and large-scale transformation initiatives.
• Strong expertise in billing, e-billing and client financial operations, with a detailed understanding of revenue lifecycle processes, financial controls and associated technologies.
• An accomplished people leader with experience managing and developing high-performing, geographically dispersed or multi-disciplinary teams, fostering engagement, accountability and continuous development.
• Excellent analytical, problem-solving and project management skills, with the ability to translate complex data and business challenges into practical, commercially focused solutions.
• Strong stakeholder management and influencing skills, with the confidence to build consensus, challenge constructively and communicate effectively with senior leaders, partners and cross-functional teams.

What's on offer

• Health & Wellbeing
• Private Medical Insurance
• Free in-house fitness centre and subsidised health club memberships
• Free onsite GP service and periodic health assessments
• Finance Pension and flexible savings options
• Income protection and life assurance
• Mortgage advice and will-writing services
• Family & Lifestyle
• Electric car and cycle to work schemes
• Emergency family care
• Additional holiday/birthday leave.
• Maternity/paternity/shared parental leave.
• Travel insurance and season ticket loan
• Option to join sports and social clubs, as well as our employee networks groups (such as our Gender Equality, With Pride, or Social Mobility Networks)

Technical Skills

This list of duties and responsibilities above is not exhaustive. It is intended to describe the general content of, and requirements for, the performance of this job.

Queries related to our roles must be directed to the relevant recruitment team and not the partners, practices or stakeholders ( for legal roles or for business team roles).

This is the place where talent meets opportunity and where passion meets purpose. At Linklaters, the work we do means carving a path through unexplored territory, working on complex legal matters, across jurisdictions and borders and providing outstanding service and confidence to our clients. Having the vision to see things differently and the determination to deliver excellence, every time. That's what makes us who we are. You can see your true potential connecting with dynamic colleagues all over the world, united by purpose and shared values and working together as one inclusive, collaborative team. With second to none training and support, this is the place where you meet your future. This is Linklaters.

In the event that we make an offer to you, and where local legislation permits, we will conduct pre-engagement screening checks that may include but are not limited to your professional and academic qualifications, your eligibility to work in the relevant jurisdiction, any criminal records, your financial stability and references from previous employers. Your offer will be subject to the successful completion of these checks which will be initiated following your consent.

As a responsible business, it is important that we represent the diversity of our people, our clients and our communities. We know that diversity makes us a better law firm and helps us attract the best talent, drive innovation with diversity of thought, and deliver the best experience to everyone.

We recruit on the basis of merit, irrespective of age, disability, gender, gender identity, race or ethnicity, marital status, religion, sex, sexual orientation or any other status protected by the laws or regulations in the locations where we operate.

Selection decisions, and the reasons for those decisions, are recorded at each stage of the selection process.

Specific experience requirements advertised on a role do not intend to preclude applications from candidates who may have more or less experience. Our intention is only to indicate a guideline as to the necessary skills for the role as described.

If you require reasonable adjustments to be made during the selection process, please talk to a member of the recruitment team so that any required adjustments can be made in advance.