Head of Client Risk and Governance - Securities Services

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HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories.

HSBC Corporate & Institutional Banking is an emerging markets-led, financing-focused business that provides investment and financial solutions.

We are currently seeking a professional to join our team in the role of Head of Client Risk and Governance, Securities Services.

This role sits within the Securities Services Non-Financial Risk team and is responsible for the end-to-end governance, risk oversight, and control framework related to our client engagements.

As an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.

In this role you will:

• Develop, implement, and maintain the client risk and governance framework for the Securities Services business and chair or serve as a key member of governance forums, such as the Client Risk Committee, to review and challenge client-related risk profiles, significant incidents, and control deficiencies.
• Establish and monitor key risk indicators (KRIs) and key control indicators (KCIs) specific to client risk, providing regular reporting to senior management and relevant committees.
• Partner with the Sales, Legal, and Implementation teams to perform robust risk assessments during the new client onboarding and contract negotiation process.
• Ensure that client agreements accurately reflect service capabilities and that all operational, regulatory, and reputational risks are identified and mitigated prior to onboarding and provide expert guidance on the risk implications of custom client service level agreements (SLAs) and non-standard requirements.
• Oversee the governance and reporting of significant client-impacting incidents.

To be successful in this role you should meet the following requirements:

• Background within Securities Services, Custody, or Asset Servicing, with a deep understanding of products (e.g., Global Custody, Fund Administration, Direct Custody) and operational processes, with a proven track record in a senior risk management, governance, or controls role, preferably within a 1st or 2nd line of defense function.
• Expert knowledge of non-financial risk frameworks, including operational risk, compliance, and conduct risk with strong experience in client-facing roles and a demonstrated ability to manage complex client relationships and negotiate on risk topics.
• Excellent understanding of the global regulatory landscape impacting Securities Services (e.g., SEC, FCA, CBI, MAS).
• Exceptional communication, presentation, and influencing skills, with the ability to articulate complex risk concepts to both technical and non-technical audiences, including C-suite executives.
• Ability to see the big picture and translate business strategy into a pragmatic risk framework, with excellent judgment and the ability to make tough decisions under pressure.

This role is based in London.

Opening up a world of opportunity

Being open to different points of view is important for our business and the communities we serve. At HSBC, we're dedicated to creating diverse and inclusive workplaces. Our recruitment processes are accessible to everyone - no matter their gender, ethnicity, disability, religion, sexual orientation, or age.

We take pride in being part of the Disability Confident Scheme. This helps make sure you can be interviewed fairly if you have a disability, long term health condition, or are neurodiverse.

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