Head of Billing

Head of Billing

Department: Finance

Employment Type: Permanent - Full Time

Location: London

Overview of role

This is a pivotal leadership role overseeing the billing team across UK & Europe. The person will set all strategic direction for all billing operations, ensuring our processes are efficient, accurate, compliant and targets are met, whilst developing high performing teams and driving constant improvements and efficiencies. This person will oversee an international team and ensure companywide billing requirements are achieved.

Key Duties

• Leading the Billing function and setting strategic goals and operational priorities
• Drive process improvements and automation initiatives to streamline billing operations
• Develop and implement Billing SOP, international billing policies, procedures and best practices
• Monitoring performance metrics, driving improvements, and delivering on KPIs to the CFO, regional directors and board
• Liaise directly with clients, senior management, technical teams and clients to resolve billing queries and ensure alignment with client billing guidelines as well as initial client onboarding
• Ensure compliance with global VAT laws, international invoicing requirements by country, account rules and international financial controls and billing practices
• Monitor, strategise and reduce Work in Progress across the business
• Collaborate with finance, compliance and legal operations teams to support audits and internal reporting requirements
• Responsible for leading the monthly billing process across the group
• Responsible for overall billing communication, keeping the UK, Europe and key stakeholders up to date with all necessary information
• Direct management of 5 Team Leads and indirect management of 15 FTEs
• Overseeing international E Billing for the company
• In charge of ERP updates
• Travel may be required to all UK & European offices

Essential

• 5 years' plus experience in a similar role in an international company leading a transformational billing function
• Knowledge of regulatory compliance including international legal billing standards, VAT and accounts rules
• Experience in billing function transformation or contributing to ERP implementations, enhancements and upgrades
• D365 experience preferred

RLB Employee Benefits

• Hybrid Working - Working patterns to support work life balance and competitive maternity and paternity packages
• Well Rewarded - A competitive salary and generous holiday entitlement, with the opportunity to purchase up to five extra days
• Focus On Wellbeing - Health and wellness options, including gym membership and cycle to work schemes
• Healthcare Packages - Private healthcare insurance and medical support, including dental insurance and eyecare vouchers
• Personal Development - A continuous learning and development programme, including established APC and in house mentoring schemes
• Additional Benefits - Season ticket loan and professional membership subscriptions
• Exceptional Exposure - Opportunity to work on diverse projects across different sectors and regions
• Social Responsibility - Team and social events, charity fundraising and volunteering activities

Our Diversity, Equity & Inclusion Commitment

We believe in building a diverse and inclusive environment where each person can be themselves, feel valued for their contribution and be challenged and supported to reach their full potential. We have a responsibility to support the communities in which we live and work, and our workforce should reflect these communities and our clients.

If you require any reasonable adjustments to support you during any stage of the application or interview process, please contact our recruitment team at: