Guest/Booking Manager

Job Title: Guest/Booking Manager

Location: Costa del Sol

Company: Mojo Rentals

Contract Type: Full-time

About Mojo Rentals

Mojo Rentals is a Danish fast-growing company specializing in the management of premium holiday rentals on the Costa del Sol. With over 60 properties under management and a dynamic team, our mission is to offer exceptional experiences for both homeowners and guests.

Job Description

We are looking for a highly organized, proactive, and customer-oriented Booking Manager / Assistant to join our team. This person will play a key role in the daily booking operations, guest communications, and supporting the overall rental experience from inquiry to check-out.

Responsibilities

• Manage daily bookings across various platforms (Airbnb, company website, etc.)

• Communicate with guests before, during, and after their stay

• Coordinate arrivals/departures, housekeeping, and maintenance teams

• Provide administrative support (updating calendars, contracts, databases, basic invoicing)

• Handle guest issues and manage reviews after check-out

• Support the operations team and assist in homeowner relations when needed

Requirements

• Ideally, previous experience in customer service, reservations, or tourism/hospitality (vacation rentals experience is a plus)

• High level of English (spoken and written); additional languages are a bonus

• Excellent communication and organizational skills

• Confident using digital tools and property management systems (experience with Avantio, Guesty, or similar is a plus)

• Availability to work on weekends or public holidays when needed and rotative shifts

• Driving license is a must

What We Offer

• A place in a young, dynamic, and growing team

• Ongoing training and opportunities for professional development

• Great team atmosphere and diverse projects

• Private Health Insurance

• Salary according to experience

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