Guest Service Specialist: Front Desk Growth & Perks

Posted 5 days 18 hours ago by Focus Hotels Management Limited

Permanent
Full Time
Other
London, United Kingdom
Job Description

Focus Hotels Management Limited, in partnership with Hampton by Hilton London Excel, is seeking a Guest Service Assistant to welcome guests and ensure a seamless experience from check-in to check-out. You will handle guest queries, reservations, and billing while coordinating with hotel departments to maintain high service standards.

Previous hospitality experience is a plus, with strong communication and IT skills.