Guest Service Specialist - Create Memorable Stays

Cairn Group is seeking a Guest Service Assistant (GSA) to warmly welcome guests, process transactions, and provide local insights across our Birmingham hotels, ensuring a memorable and friction-free stay. This multi-skilled role may involve reservations, sales, food and drink service, and helping organise conferences and events, all while upholding exceptional guest care.

Join Cairn Group to grow with a team that values Respect, Integrity, Sustainability and Excellence and offers real