Guest Reservations Specialist: Create Memorable Stays

Job Description - Reservations Agent (HOT0CK9P)

Job Description

Reservations Agent ( Job Number: HOT0CK9P )

Work Locations : Hilton East Midlands Airport Hotel Junction 24, M1, Derby Road Derby DE74 2YW

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK's GREAT PLACE TO WORK 2026, AS VOTED BY OUR TEAM MEMBERS!

No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. "To share the light and warmth of hospitality". With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow.

A WORLD OF REWARDS

• Freeand healthymealswhen on duty
• Grow your CareerPersonal Developmentprogrammes designed to support you at every step of your career
• A chance to make a differencethrough our Corporate Responsibility programmes - Find out what and how we are doing ( )
• Team Member Travel Program:discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
• Team Member Referral Program
• High street discounts:with Perks at Work
• Holiday:28 daysincluding bank holidays (increasing yearly to up to 33 days)
• Discounted dental and health cover
• Free Parking
• Subsidised TaxiScheme
• Guest Experience Dayafter successfully passing probation
• Accommodation availablewith all billsincluded
• Modern and inclusiveTeam Member's areas

A Reservations Agent serving Hilton brands is always working on behalf of our Guests and working with other Team Members.

• You will join the reservations team.
• You enjoy responding to all enquiries in a highly professional manner, converting inquiries into bookings, logging reservations accurately in the system
• Are you friendly, positive, organised and eager to be part of a team of likeminded professionals? Then this is the job for you!

EVERY JOB MAKES THE STAY.

At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.

We know it takes hundreds of jobs to create unforgettable experiences for our guests - and behind every job, there's an extraordinary person working to make each Stay magical. That's why at Hilton, Every Job Makes the Stay.