Guest Experience Specialist - Front Desk & Service Excellence

The Park Royal Hotel & Spa, located just outside Warrington, is seeking a guest-focused front desk team member. You will greet guests, assign rooms, and handle payments with a friendly, professional approach to ensure a smooth check-in experience.

You will resolve guest enquiries and complaints promptly, maintaining high satisfaction levels throughout the stay, while balancing multitasking and time management in a busy hotel environment.