Guest Experience Specialist - Front Desk
Posted 9 hours 30 minutes ago by New Bath Hotel & Spa
Permanent
Full Time
Other
England, United Kingdom
Job Description
Polo Club Hotel is seeking a Guest Service Assistant to welcome guests and ensure a seamless experience from check-in to check-out in our luxury 600-acre estate. You'll be at the heart of the team, delivering warm, efficient service in a vibrant, fast-paced environment.
You will handle guest queries, assist with reservations and billing, coordinate with departments, and uphold high service standards. Previous hospitality experience is welcomed, with IT competence and strong communication skills