Guest Experience Driver & Luggage Porter
Posted 1 day 14 hours ago by Soho House via Caterer.com
Permanent
Full Time
Other
Oxfordshire, Chipping Norton, United Kingdom, OX7 5
Job Description
At Soho House, the Driver/ Luggage Porter plays a vital role in creating a seamless and welcoming arrival and departure experience for our members and guests. You'll support the Front of House and Accommodation teams by assisting with luggage, guest requests, and the overall flow of arrivals and departures, ensuring every interaction reflects the Soho House ethos.
This is a hands-on, guest-facing role that requires a friendly attitude, attention to detail, and a proactive approach. You'll be a familiar face in the House, helping guests feel looked after from the moment they arrive.
What's in it for you?
A successful Driver/ Luggage Porter at Soho House will be friendly, reliable, and enjoy being part of a team that delivers thoughtful, first-class service. I deally you will have up to 2 years' experience in a busy high-profile venue and a natural flair for first class service.
Pay Range
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Do you have the Right to Work in the UK? Select
What is your current notice period or available start date? Select
Have you ever been employed by Soho House & Co or any other affiliate properties? Select
Were you referred by a Soho House employee? If yes, please list their name below.
Do you have any family members that are currently employed by Soho House or any affiliate properties? Select
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What are your salary expectations?
I certify that the information provided in this application are truthful and correct, I acknowledge that providing false, misleading or inaccurate information is grounds for disqualification, or termination. Select
Do you require any adjustments or accommodations to participate fully in the interview process?
Voluntary Self-Identification For government reporting purposes, we ask candidates to respond to the below self-identification of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.
As set forth in Soho House via 's Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.
If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:
A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.
A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
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Why are you being asked to complete this form? We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.
Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at .
How do you know if you have a disability? A disability is a condition that substantially limits one or more of your "major life activities." If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:
This is a hands-on, guest-facing role that requires a friendly attitude, attention to detail, and a proactive approach. You'll be a familiar face in the House, helping guests feel looked after from the moment they arrive.
What's in it for you?
- Weekly Pay
- Team meal whilst on shift prepared by our chefs
- 50% Team discount on Food & Drink, 7 days a week
- Staff Room Rates
- Health Cash Plan (Option to add up to 2 additional dependents)
- Dental Plan (option to add up to additional 2 dependents)
- Birthday Day Off after 1 years continuous service
- Up to 50% Staff Discount on Cowshed & Soho Home
- In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
- Free Counselling Sessions
- Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
- Continuous training to develop yourself personally and professionally
- Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
- Welcome guests and assist with luggage on arrival and departure
- Escort guests to rooms and provide a warm introduction to the House when required
- Support Front of House with guest requests and general assistance
- Maintain cleanliness and organisation of luggage/ vehicle storage areas
- Assist with deliveries, room moves, and internal requests as needed
- Conduct regular checks of public areas, reporting any issues or hazards
- Support other departments during busy periods to ensure smooth operations
- Always represent Soho House standards, values, and service style
A successful Driver/ Luggage Porter at Soho House will be friendly, reliable, and enjoy being part of a team that delivers thoughtful, first-class service. I deally you will have up to 2 years' experience in a busy high-profile venue and a natural flair for first class service.
- Previous experience in a porter, hospitality, or guest-facing role is an advantage but not essential
- Good communication skills and ability to work as part of a team.
- Reliability, punctuality, and a strong work ethic.
- Willingness to work flexible hours, including weekends and public holidays.
- Ability to handle feedback to achieve member satisfaction
- Ability to multitask and work in a fast-paced environment
- Ability to understand and follow written and verbal instructions
Pay Range
Apply for this job
indicates a required field
First Name
Last Name
Preferred First Name
Phone
Country
Phone
Resume/CV
Enter manually
Accepted file types: pdf, doc, docx, txt, rtf
Enter manually
Accepted file types: pdf, doc, docx, txt, rtf
Do you have the Right to Work in the UK? Select
What is your current notice period or available start date? Select
Have you ever been employed by Soho House & Co or any other affiliate properties? Select
Were you referred by a Soho House employee? If yes, please list their name below.
Do you have any family members that are currently employed by Soho House or any affiliate properties? Select
How did you hear about us?
What are your salary expectations?
I certify that the information provided in this application are truthful and correct, I acknowledge that providing false, misleading or inaccurate information is grounds for disqualification, or termination. Select
Do you require any adjustments or accommodations to participate fully in the interview process?
Voluntary Self-Identification For government reporting purposes, we ask candidates to respond to the below self-identification of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.
As set forth in Soho House via 's Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.
If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:
A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.
A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
Select
Voluntary Self-Identification of Disability Form CC-305
Page 1 of 1
OMB Control Number
Expires 04/30/2026
Voluntary Self-Identification of Disability Form CC-305 Page 1 of 1 OMB Control Number Expires 04/30/2026
Why are you being asked to complete this form? We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.
Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at .
How do you know if you have a disability? A disability is a condition that substantially limits one or more of your "major life activities." If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:
- Alcohol or other substance use disorder (not currently using drugs illegally)
- Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
- Blind or low vision
- Cancer (past or present)
- Cardiovascular or heart disease
- Celiac disease
- Cerebral palsy
- Deaf or serious difficulty hearing
- Diabetes
- Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
- Epilepsy or other seizure disorder
- Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
- Intellectual or developmental disability
- Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
- Missing limbs or partially missing limbs
- Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
- Nervous system condition, for example, migraine headaches, Parkinson's disease, multiple sclerosis (MS)
- Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
- Partial or complete paralysis (any cause)
- Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
- Short stature (dwarfism) . click apply for full job details