Guest Experience & Reservations Specialist

Reservations (Cheltenham) is seeking a proactive Reservationist to enhance guest experiences from the first point of contact. This role involves managing reservations, ensuring exceptional service, and collaborating with teams to deliver seamless experiences.

The ideal candidate should have a strong customer service background, excellent communication skills, and a keen eye for detail, thriving in a fast-paced hospitality environment.

Benefits include complimentary meals, parking, professional development opportunities, and access to a wellbeing support app.