Guest and Owner Relations Weekend
Posted 8 days 10 hours ago by Allscreens Nationwide Ltd
West Wales Holiday Cottages is an independent online travel agency based in Aberporth, Ceredigion. We advertise approximately 500 independent self-catering holiday cottages across Ceredigion, Pembrokeshire and Carmarthenshire.
We operate a website platform that specialises in offering self-catering accommodation options to guests. Our website allows guests to browse and book self-catering accommodation across the region. We generate bookings that attract thousands of holidaymakers to West Wales every year, and many of them return to our beautiful part of the country repeatedly.
The Position
West Wales Holiday Cottages prides itself on excellent customer service and communication and is award-winning in this field.
The successful applicant will have excellent verbal and written communication skills and be able to work well under pressure. You will play a key role in representing the Company positively at all times by handling communication professionally, courteously and empathetically.
The position is for a PT weekend role (every other weekend) covering the office on Friday/Saturday/Sunday/Monday biweekly. You will work with the team on Friday and Monday and manage the weekend hours independently.
Working hours: Friday 9.30 am-5.30 pm, Sat and Sunday 10 am-4 pm, Monday 9.30 am-5.30 pm - covering every other weekend
West Wales Holiday Cottages is an accredited Living Wage employer.
We welcome applications from individuals of all backgrounds and experiences. We value enthusiasm, a willingness to learn, and a commitment to delivering outstanding service to our owners and guests.
Proud member of the Disability Confident employer scheme
Guest and Owner Relations WeekendCompany: West Wales Holiday Cottages Salary: Not specified Hours: Part-time Location: Aberporth, SA43 2DZ Working pattern: On-site Job type: Permanent Posting date: 5 Aug 2026 Closing date: 4 Sept 2026
About Disability ConfidentDisability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.
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