GSC Market Logistics Specialist
Posted 4 days 16 hours ago by Pfizer, S.A. de C.V
Permanent
Full Time
Other
Dublin, Dublin, Ireland
Job Description
ROLE SUMMARY
The GSC Market Logistics individual contributor is operationally accountable for Market Logistics activities in the Irish market, leading and directing team members. The incumbent coordinates material movement between dock, warehouse and first paying customer locations to create a superior customer experience in a financially viable operation. Responsibilities include planning & controlling the efficient flow of product, materials, or services from in country arrival through supply chain endpoint, ensuring product arrives within acceptable parameters and meeting financial constraints and associated targets of both GSC and business partners.
Logistics Operation- Coordinate with various teams to ensure efficient scheduling, procurement, and movement of finished products and samples, managing storage and delivery to customer locations.
- Oversee import and export compliance, process free trade agreements accurately, and maximize financial returns within local and global constraints.
- Formulate and implement strategies for efficient goods distribution across channels, including e commerce and wholesale.
- Manage transportation by selecting carriers, optimizing routes, and overseeing freight costs for timely deliveries.
- Work with logistics partners to ensure smooth operations and adherence to regulations, and coordinate with internal teams for compliant shipments.
- Regularly evaluate trade channel performance, adjust for growth and customer satisfaction, and ensure timely compliance with serialization mandates.
- Collaborate with and manage LSPs, including freight forwarders, 3PLs, and carriers, to align with business needs.
- Evaluate and select LSPs based on capability, performance, and cost, and negotiate contracts to meet business and performance goals.
- Conduct regular performance reviews, business reviews, and audits, manage shipping activities and invoices, and ensure compliance with Environment Health & Safety, Compliance, GDP, GMP, and other legal standards.
- Ensure on time ship and delivery, manage obstacles, maintain costs within budget, and support continuous improvement programs.
- Support logistics and supply market leader for all "mission critical" areas of market transformation for robust performance of a logistics network.
- Manage the logistics budget to align with business goals, control costs, and identify savings.
- Collaborate with finance and other teams to forecast logistics expenses and monitor profitability KPIs.
- Calculate total cost of ownership for products, considering all logistics expenses.
- Implement cost control measures and optimize supply chain profitability, balancing savings with customer satisfaction and quality.
- Perform daily inventory reconciliation between LSP and market systems.
- Develop inventory strategies to optimize stock levels, minimize costs, and prevent stockouts.
- Work with demand planners and procurement for accurate forecasting and efficient replenishment.
- Collaborate with Demand Planning and Market Planning Hub for effective inbound supply processing.
- Manage inventory removal and material destruction in compliance with local regulations and Pfizer policy.
- Analyze and enhance storage and warehouse operations by adopting lean principles and continuous improvement initiatives for optimal space use, inventory accuracy, and efficiency.
- Regularly assess storage capacity and layout, reconfigure for improved space use, and adopt automation technologies.
- Implement inventory management strategies like ABC analysis for efficient item placement and handling.
- Use WMS and tracking technologies for precise inventory monitoring, collaborating with teams for aligned forecasting and minimized excess inventory.
- Develop CRM strategies to foster strong customer relationships, using CRM systems to analyze data for personalized communication and targeted marketing.
- Segment customers to tailor offerings, engage proactively through various channels to resolve issues and gather feedback.
- Implement loyalty programs to encourage repeat business and collaborate with sales and marketing for aligned customer strategies.
- Monitor customer satisfaction and loyalty metrics such as Net Promoter Score (NPS) to drive improvements and customer centric initiatives.
- Oversee inventory management, ensuring compliance with regulations, conducting audits, and managing write offs and destruction processes.
- Optimize electronic asset management through data management in systems such as SAP ECC, WMS, IBP, SHARK/PfISH, and SupplyIQ.
- Develop and achieve operating budgets, implement cost improvement projects, and maintain efficiency in Market Logistics operations.
- Deliver project objectives on time using structured project management for capability projects, product launches, and mergers.
- Conduct activity and cost analysis, partner with vendors and PGS teams to drive total cost improvements.
- Implement sustainability initiatives in logistics, focusing on eco friendly transportation, packaging, and energy efficiency.
- Develop sustainable strategies with teams to optimize routes and use renewable energy, aiming to reduce carbon emissions.
- Track and improve key sustainability metrics such as carbon footprint, waste reduction, and energy consumption.
- Support the implementation and maintenance of tools and software used to measure in market emissions from transportation and distribution.
- Stay updated on sustainability trends and regulations, and promote environmental responsibility in the supply chain.
- Maintain and refresh standard work processes using the Atlas framework as PCT Lead, systematically enhancing process capabilities and organizational design with the GSC IMEx Eco System framework.
- Apply an Operational Excellence (IMEx) mindset, tools, and concepts to improve capabilities and cost efficiency in partnership with logistics service providers, forwarders, brokers, and internal business/process partners.
- Encourage a culture of innovation and continuous improvement, forming cross functional teams to explore new technologies and ideas.
- Stay informed about industry trends and emerging technologies to identify opportunities for innovation and maintain a competitive edge, assessing impact of innovation initiatives and sharing successes across the organization.
- Use advanced analytics and AI to identify automation and cost reduction opportunities, implementing innovative solutions for operational efficiency.
- Bring logistics expertise to support distribution model changes, align with sales and marketing to meet customer needs, and offer value added services.
- Support Business Units' future strategies and initiatives, lead logistics in trade and distribution strategy formulation and execution, and collaborate with providers for capability solutions.
- Ensure Logistics Operations are compliant with GDP regulations, Pfizer's Supply Chain Quality Agreement(s) for Logistics Service Providers, Pfizer minimum standards of care (EH&S, BCP, DG, Controlled, Global Security), FMD/Serialization mandate, Global Trade compliance, FCPA guidelines, and all applicable Global and Local policies and regulations.
- BS/BA degree required, preferably in Supply Chain, Logistics Management, Industrial Engineering or related fields.
- 4+ years of relevant experience in supply chain or planning.
- Experience leading business review with external partners.
- Experience leading cross functional team projects.
- Demonstrated business acumen, industry, and product knowledge, including trends, competitive landscape, and industry best practices.
- Operational Excellence experience.
- Experience in the pharma industry considered an asset.
- CPIM or CSCP certification by APICS preferred.
- Project management skills.
- Strong communication and presentation skills, ability to interact with cross functional teams and external stakeholders.
- Ability to interpret and analyze data, draw meaningful conclusions, and influence key stakeholders with comprehensive recommendations.
- Detail oriented with strong organizational and problem solving abilities.
- Ability to multitask in a fast paced environment.
- ERP system - SAP and Kinaxis.
- Ability to use digital dashboards for data analysis (Tableau, BI, IQVIA).
Place of work: Pfizer, Watermarque Building Ringsend.
Less than 10 percent international travel.
Work Location Assignment: Hybrid (office presence required).
Applicants must be legally eligible to work in the EU, and in Ireland for this position.
No relocation support is available for this position.
Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates. Pfizer is committed to disability inclusion and will provide reasonable adjustments as needed.