Group IT Systems & Infrastructure Manager
Posted 11 hours 27 minutes ago by Concept Resourcing
Group IT Systems and Infrastructure Manager - Hybrid (UK-wide travel)
Location: Hybrid, with travel across UK office locations
Function: ICT Infrastructure & Security Assurance
Reports to: Group CIO
Clearance: Must be eligible for BPSS and SC Clearance
Are you ready to shape the IT backbone of a rapidly growing, transformation-focused organisation? We're looking for an experienced Group IT Systems and Infrastructure Manager to lead the development, integration, and operational management of enterprise-wide IT systems during a time of significant expansion and change.
About the OrganisationThis fast-scaling, private equity-backed group delivers secure, critical network and ICT managed services to UK Critical National Infrastructure sectors-ranging from healthcare and defence to industrial and government. With recent acquisitions and further growth on the horizon, the group is building a new brand and unified IT architecture to support its long-term strategy.
You'll join a newly formed internal support and systems team and play a key role in delivering a robust, secure, and compliant IT infrastructure aligned to the Group's technology roadmap-designed to enable collaboration, operational efficiency, and secure digital transformation.
Role OverviewThis hands-on, strategic role requires a proven leader with experience in complex Microsoft 365 tenant environments and enterprise IT systems. You'll be responsible for implementing and managing a Group-wide infrastructure built on Microsoft's cloud and hybrid technologies, integrating systems from acquired businesses, and maintaining operational excellence.
You'll be the driving force behind a new, greenfield Microsoft O365 tenancy and ensure successful integration of multiple domains into a cohesive platform that supports productivity, governance, and collaboration across the business.
Key ResponsibilitiesSystems Strategy & Planning
Define and implement the Group IT roadmap in alignment with business strategy
Assess existing systems and prioritise technology initiatives and projects
Allocate resources and track progress with internal and external stakeholders
Microsoft 365 Tenant Integration
Build and manage a Group-wide M365 tenancy across multiple domains
Standardise platform configuration and enforce governance and security policies
Enable seamless collaboration, identity and access management, and application integration
Manage third-party applications such as Sage HR, Sage 200, Concur, HubSpot and D365 CRM
Integration, Migration & Transformation
Lead integration of IT platforms from acquired businesses into the Group infrastructure
Coordinate secure and compliant data migrations and system cutovers
Optimise platform performance, simplify collaboration and reduce duplication
Operations & Support
Ensure the stability, security, and efficiency of day-to-day IT operations
Oversee troubleshooting, upgrades, and BAU system administration
Manage MSPs and other vendors to meet SLAs and performance targets
Compliance & Risk Management
Enforce policies that support regulatory compliance and IT security
Develop and test Business Continuity and Disaster Recovery plans
Monitor risk, conduct audits, and implement remediation actions as needed
Project & Budget Management
Lead IT projects through their life cycle, including scoping, budgeting and delivery
Track project performance using KPIs and provide actionable insights to senior leadership
Report against OpEx and CapEx budgets, ensuring effective use of resources
Stakeholder Engagement & Training
Work closely with stakeholders in HR, Finance, and Service Delivery to align systems with needs
Provide training and adoption support for new systems and processes
Champion innovation, continuous improvement, and digital enablement across the organisation
Experience & Skills Required
5+ years in IT systems/infrastructure management, preferably in MSP or systems integrator environments
In-depth experience administering and configuring Microsoft 365 tenants and Azure Active Directory (Entra ID)
Strong understanding of Exchange Online, SharePoint, Teams, OneDrive, and cross-domain collaboration
Proven track record in IT systems integration, governance, and security
Familiar with ITIL, DR/BCP frameworks, and compliance standards (eg, ISO 22301, ISO 27031)
Hands-on with endpoint security, MDM, MFA, compliance policies, and Power Platform (Power BI, Power Automate)
Excellent project management, communication and stakeholder engagement skills
Comfortable working in a high-change, fast-paced environment
Qualifications & Clearance
Degree in IT, Computer Science or related field (or equivalent experience)
Industry certifications (eg, ITIL) are desirable
Must have the right to live and work in the UK
Full UK driving licence
Able to obtain BPSS and SC clearance
Why Apply?
Play a pivotal role in shaping and managing the IT foundation of a national infrastructure-focused organisation
Lead high-impact, cross-functional transformation projects
Enjoy autonomy, flexibility, and the ability to influence at all levels
Work in a newly formed team with a mandate to build from the ground up
Hybrid working with UK-wide engagement