Group Head of People Ops/HR
Posted 2 hours 59 minutes ago by Hollybank Trustees Ltd
Location: Hybrid / Dublin, Ireland
Job type: Permanent / Full-time
Sector: Business Operations HR
Salary: Competitive salary
Group Head of People Operations/HRIrish owned and operated, Select Tech Group comprises a multi channel portfolio, bringing the most distinctive technology brands to our retail, business and education customers and partners.
Select Technology Group operates across 55 locations and welcomes 4 million customers annually.
Select Apple Premium Reseller redefines Apple sales, service repairs and solutions. DID with over 55 years experience in the latest home electrical appliances & technology solutions retailing. Blink 24 Distribution, is the group's 'boutique' distributor.
As the leading Apple Premium Partner / Reseller in Ireland and across the UK, and with operations in 24 stores across Ireland, Select Tech Group is a leading retail technology firm.
BenefitsAt Select Tech Group, we believe everyone can achieve great things and realise their potential.
Our dedication to delivering a best in house experience has seen us develop a comprehensive and supportive benefits package that celebrates our talented crew, and puts their health and well being first.
- Career pathways - excellent internal promotion opportunities to develop your career.
- Learning and development - access to over 10,000 hours of training courses each year.
- Employee Assistance Programme (EAP) - 24/7 access to confidential advice and counselling for employees and immediate family members.
- Employee loyalty awards - celebrate your first day to your last.
- Recognition of long service and life events.
- Charity fundraising - give back to a charity of your choice through our employee fundraising activities.
- Great employee, family and friend discounts - exclusive treats and offers for all the brands you love.
The Group Head of People Operations/HR will lead the people, culture, capability, staff learning & career development, health & safety, and data protection compliance agenda across Select Technology group businesses including DID Electrical and Blink 24 Distribution.
This senior, strategic yet hands on leadership role is within a multi site, customer facing retail and services organisation operating across Ireland and the UK.
Key Responsibilities HR Strategy & Operational Leadership- Develop and deliver a clear Group People Strategy aligned to business objectives.
- Provide pragmatic, hands on HR leadership across retail, logistics and office environments - across Ireland and the UK.
- Lead recruitment, workforce planning, employee relations and performance management, as well as Learning & Development.
- Act as a trusted advisor to the Executive Team on people, culture and organisational matters.
- Develop and lead the core HR / People Ops team for Ireland and the UK.
- Design and deliver structured training and capability frameworks across the Group.
- Ensure mandatory training programmes (Health & Safety, GDPR, Information Security) are consistently delivered and evidenced.
- Build leadership development and succession pipelines to support long term growth.
- Oversee professional development, apprenticeships and early career pathways.
- Own and continuously improve the Group Learning Management System (LMS).
- Own the Group's data protection and information governance framework across Ireland and the UK.
- Ensure GDPR compliance is embedded within day to day operations and systems.
- Lead data protection impact assessments, audits and policy ownership.
- Lead data breach and incident response, including regulator engagement where required.
- Ensure staff awareness and training programmes remain current and effective.
- Strengthen employee engagement and organisational culture across a diverse, multi site workforce.
- Support internal communications and change initiatives.
- Promote consistent values, behaviours and leadership standards across the Group.
- Oversee HR systems, data quality and reporting.
- Provide people analytics and insights to support decision making.
- Support HR / People Ops Team budgeting, forecasting and cost control.
- Ensure employment policies and practices remain aligned across jurisdictions.
- Support organisational change, growth initiatives and acquisition integration activity.
- Provide pragmatic guidance on employment risk, compliance and governance.
- Contribute to Board level management team reporting on people and compliance matters.
- Own and maintain the Group Health & Safety management system across retail, logistics, delivery and office environments.
- Ensure robust contractor and third party safety governance.
- Lead incident response, investigation, reporting and corrective actions.
- Act as senior interface with insurers, regulators and external advisors.
- Provide clear Health & Safety reporting to senior leadership and the Board.
- Strong senior People & HR leadership experience within a complex, multi site, preferably a retail background organisation.
- Strong working knowledge of Irish and UK employment law and best practice.
- Experience in People Ops dispute handling and resolution across all levels.
- Experience with TUPE and familiar staff change management control and processes in mergers & acquisitions.
- Demonstrated experience across People Ops, Learning, Training and teams Development, Health & Safety and Data Protection / Compliance.
- Ability to operate credibly at both strategic and hands on operational levels and build the appropriate People Ops / HR Team for Ireland and the UK support function.
- Experience within retail, logistics or customer facing operational environments preferred.
- CIPD Accreditation is preferred.
- Pragmatic, commercially minded and delivery focused, showing hands on ability and work ethic.
- Proven ability to lead People Ops management across all levels of the Group.
- Comfortable balancing structure with flexibility in a fast moving environment.
- Clear, confident communicator able to engage at all levels of the organisation.
- Calm, measured and trusted in sensitive / risk situations.